Billing is calculated on a monthly basis and charged at the beginning of the billing cycle. There are no hidden fees and no other charges. Included in this pricing is everything:
- The embeddable widget for your website
- Importing and exporting all data
- Customizing the map color and theme
- Customizing the embed launcher text
The one factor that can drastically change your monthly subscription, however, is the use of your own Mapbox access token.
With Your Own Mapbox Access Token
If you properly setup your own Mapbox access token you will only be charged the base subscription price per month for Closeby ($19 per month). This includes all of your locations with all of our advanced features.
While Mapbox a very generous free tier (currently 50k map views/month), you may experience additional fees from their billing system depending on your usage. This will be paid independently of Closeby, though, so you will need to manage any payments to them separately.
Without a Mapbox Access Token
If you have not added a Mapbox access token to your account, you will be charged for the base subscription as well as overage fees based on usage. The reason for this is that Closeby is essentially passing along the fees incurred from your continued use of Mapbox's technology.
If you are being billed in this way, there are two pieces to your invoice:
- Your base service plan ($19 per month). This includes up to 100 locations and 1,000 public map views.
If you exceed your base plan limitations then you will be charged one or more expansion plans: $3 per extra 100 locations or extra 1,000 public map views.
- One month with 2,500 public map views and 125 locations your total invoice will be $25
- $19 base plan
- $6 for 2 expansion plans ($3 each)
If you add and delete locations during the month, the number of expansion plans on your invoice will be adjusted and charges for the expansion plans are prorated. To learn more about public map views, please reference this article.
In general, we encourage users to add their own Mapbox access token because it ends up being less expensive. If you have any questions about the billing, please reach out to our team and we'll be happy to answer any questions you may have.